Registration
What qualifications are required for a user to apply for BOC Online Banking (corporate service)?
A: Any corporate customer with good credit standing and having opened deposit account with BOC and its branch offices may apply to a local office of BOC for Online banking service.
How to apply for Online banking services?
A: A corporate customer may apply for online banking services for its own account by the following two steps:
(1) You should complete the BOC Online Banking (corporate service) application form as required, and sign a service agreement with relevant branch (i.e. the branch with which your company opens account).
(2) The branch reviews the application form and maintains the system if there is no error contained in the form, and issue an E-Token or USB-Key, initial username and password to you.
How to modify the application information?
A: If you need to add, delete, or modify any part of the service application, or disuse the Online banking services, you should fill up relevant forms, and specify the contents to be added, deleted or modified in the column of “remark”, and maintain it after it is verified and approved by the original handling department.
If the company changes its legal representative, does it need to apply for the online banking services again?
A: No, the company does not need to apply for the services again, but it should carry out routine information filing at the counter.
If the company’s seal and signature(s) on the Bank Signature Card change, does the user need to modify the application form?
A: No, it does not need. What the user needs to do is to modify the registration at counter of the account bank.
I once applied for BOC Online Banking (corporate service) but cancelled it later. Now I want to apply for it again, what materials should I submit?
A: You should fill up the complete set of customer information according to the procedures for a new application.
Logon
What hardware units are needed for using BOC Online Banking (corporate service)?
A: You only need a PC that has access to Internet.
What software environment is necessary apart from the hardware units?
A:?You need to have an operation system of Windows 2000 or Windows XP(32-digit) or Windows Vista(32-digit); Internet Explorer version 5.5-7.5.
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