What services can the “Account Management” provide for enterprises?
A: “Account Management” has the features of inquiry about today’s balance, today’s transactions, historical balance and historical transactions, with which you can inquire about and download, from time to time, the book balance and real-time effective balance, total debit and credit transactions today, daily balance and all transaction information within one year of your local and foreign currency accounts opened with a branch office of BOC. This information helps you understand the fund status and flow of your company, make decisions on corporate cash management and fund allocation, improve the fund use efficiency and save fund costs to the maximum.
I want to save the inquired transaction information in my PC, what can I do?
A: You only need to click “Download” on the page of inquiry results list.
Can the information contained in the downloaded data and documents serve as effective accounting voucher?
A: No. The function “Data Download” provides only information services, and you are privileged to download and process information according to your needs, in order to enhance the automated financial management of enterprise. BOC will provide you with effective accounting voucher in the form of written receipts.
How long can the historical balance and historical transactions information of an account be stored in the onternet banking system?
A: We will provide you with historical balance and transaction information of the past one year, with an inquiry time span of three months. It is suggested that you download and save the historical data in your PC.
When I inquire about the historical balance and transaction information, the system prompts “Qualified transaction is unavailable, please define the inquiry conditions again” or “Historical balance information is not available”, why?
A: The reason is possibly that no transaction occurs on the day, or transactions occur but a mistake happens when the back office system of BOC Online Banking uploads the customer’s historical information and leads to the inability to inquire about the historical information. Then, please contact the local branch office with which you opened the account and inform it of the date and account number that your fail to inquire about, and the branch office then will forward the issue to the provincial branch or the Head Office for solutions.
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